Do the Phone and QR Box Need to Use the Same Internet Network?

Do the phone and QR Box need to be connected to the same Wi-Fi network? With supported Connect Hub setups, the answer is no. The phone and QR Box can use different internet connections. For example, the phone may connect through the shop's Wi-Fi while the QR Box uses another network, or vice versa. The two devices do not need to be connected to the same router. The important requirement is therefore not that the devices are on the “same network,” but that the devices involved in the notification setup have working internet connectivity and are correctly configured. When Connect Hub Merchant Manager is used with supported merchant banking applications, supported notification information can be used with the QR Box selected by the merchant without requiring the phone and QR Box to share the same local network. This can be useful when it is inconvenient for every device in the business to use the same connection. For example, a phone may use the office Wi-Fi while a QR Box at the service counter uses a different internet connection. This allows the merchant to organize device placement and connectivity around the actual operating environment. However, not requiring the same network does not mean that internet connectivity is unimportant. If a required device loses its internet connection, the notification system may not operate normally until connectivity is restored. When planning a QR Box setup, merchants should therefore focus on whether each device has suitable and sufficiently stable internet connectivity rather than trying to place every device on the same Wi-Fi network. Customer payments continue to go directly to the merchant's bank account. Connect Hub uses supported notification information to help merchants recognize payment events and operate the configured notification system.